Hemali TannainHemali Tanna PortfolioReducing wait times for customers with an optimized IVR flowEfficiently navigating call volume and prioritizing customer supportAug 7, 2023Aug 7, 2023
Hemali TannainHemali Tanna PortfolioTransforming claims process for enhanced user retentionElevating form completion rates, minimizing errors, and optimizing customer care agent efficiencyJul 25, 2023Jul 25, 2023
Hemali TannaIncreasing user engagement in an e-mobility productDesign challenge for Neuron MobilityJul 17, 2022Jul 17, 2022
Hemali TannainHemali Tanna PortfolioStrategy to increase conversions for SPH MediaHow we improved conversion rate by 200%Jul 1, 2022Jul 1, 2022
Hemali TannainHemali Tanna PortfolioFinancial planning app for young peopleBain design challenge that got me hiredSep 13, 20211Sep 13, 20211
Hemali TannainHemali Tanna Portfolio747 Games: Designing a viral skill-based betting gameA 0–1 success story of growth and profitabilityJul 8, 2021Jul 8, 2021
Hemali TannainHemali Tanna PortfolioZEN RoomsRedesigning the hotel details pageJul 5, 2021Jul 5, 2021
Hemali TannainHemali Tanna PortfolioAds and user experienceDesigning ads also be interesting and be part of the user’s content discovery journey.Jul 4, 2021Jul 4, 2021
Hemali TannainHemali Tanna PortfolioImproving Carousell’s Ads experienceImproving native ad products and designing tools to help sellers succeed on the platform.Jul 4, 2021Jul 4, 2021
Hemali TannainHemali Tanna PortfolioBump schedulerMaking our ad product more user friendlyJun 30, 2021Jun 30, 2021